Employee engagement is a measure of the commitment and energy that employees bring to work and is a key indicator of their involvement and dedication to the organization. Employees who are engaged are more productive, content and more likely to be loyal to an organization.

When organizations put sound HR practices in place, they are more likely to discover that employees feel satisfied, safe and will work to their full potential … and that means they are more likely to stay with the organization.

Listening to employees’ insights and suggestions for improvement will provide the organization with valuable information that can be acted upon to increase the level of employee engagement in the workplace. There are three key drivers of employee engagement:

• The relationship with their immediate supervisor
• Their belief in senior leadership
• The level of pride in working for the company

This shows the importance of the direct management relationship and how it has a direct impact on an employee’s feelings about work and therefore performance. Effective supervision and management, along with a supportive HR regime, is critical to organizational success.